ElephantDrive’s sophisticated management of storage-as-a-service makes it a great example for any firm looking to consume a SaaS offering as part of its production network. Some of the lessons learned were highlighted in Rick Cook’s recent piece for InsideCRM. The article, titled “When On-Demand Isn’t: Surviving a Hosted-CRM Failure,” details ElephantDrive’s prolific use of Amazon’s S3 storage but also explains the ability of the system to handle an outage with minimal impact to users.

The article goes on to discuss other companies’ efforts to construct robust, reliable systems leveraging SaaS with varying degrees of success.

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