Partial System Outage Alert – 2009 04 17

In accordance with ElephantDrive company policy, we are notifying our users of the following:

This morning at around 10 AM PST, an edge router configuration error at our west coast datacenter caused a full shutdown of access to that facility. No data was lost during this period of time, but users from the western United States and Asia-PAC were unable to upload new data.

The configuration error was corrected at approximately 11:30 AM PST. Please feel free to comment here or contact support@elephantdrive.com if you require further information or assistance.

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