In accordance with ElephantDrive company policy, we are notifying our users of the following:
This morning at around 10 AM PST, an edge router configuration error at our west coast datacenter caused a full shutdown of access to that facility. No data was lost during this period of time, but users from the western United States and Asia-PAC were unable to upload new data.
The configuration error was corrected at approximately 11:30 AM PST. Please feel free to comment here or contact email@example.com if you require further information or assistance.